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The value proposition of our Managed Operations Support is to offer businesses with peace of mind. With our solid investment in infrastructure and skills and an unwavering focus on service levels, we give you the assurance that problem resolution is only a phone call or an email away.
SCS' Managed Operations Support provides the following services:
- Server Operation & Management
- Network Operation & Management
- Central Help Desk
- First-level Problem Diagnosis and Resolution
- On-site Support
- Desktop Management
- Remote Management
- Software Distribution
- IT Asset Management
- Proactive System Management
We deliver these services within the framework of Service Level Agreements that guarantee a minimum standard of performance. |