iPharm is designed to fully support an enterprise-wide patient-centric pharmacy. It is developed for large-scale, group or multi-location pharmacies. With this integrated system in place, users from different locations can access the system seamlessly. iPharm is a J2EE-compliant, browser-based electronic pharmacy system that also supports multiple workflows. It can capture orders through the system or via interfaces with external electronic medical record systems. In many pharmacies, billing is a tedious procedure, however with iPharm, billing can be done within the system or via integration with third party billing systems. iPharm provides end-users with a system that is robust, easy to use and secure.

Key Benefits of iPharm

1.Increased patient satisfaction:

• Reduced waiting times for patients at pharmacy
• Faster turnaround of patients through electronic prescriptions and better queue management
• Speedy dispensing of medication through automated/robotic dispensers

2.Improved patient-care:

• Reduced prescription errors
• Single, comprehensive patient record maintained
• Integration of drug databases like Monthly Index of Medical Specialties (MIMS) to ensure up-to-date information

3.Lower total cost of ownership:

• Better management of pharmacy inventory
• Implementation of a centralised system allows the sharing of server hardware, system software, interfaces and operations
• Browser-based system accessible from any computer
• Consolidated reporting by aggregating reports from multiple pharmacies on a single platform
• No need to purchase a separate point-of-sales system – iPharm has one OLAP-based management information system (revenue, subsidy, cost models) based on SQL Server Analysis Services to provide financial analysis

Key features of iPharm

• Patient information – biodata, allergies, medication history and medical alerts
• Patient accounting – charging, billing, discounts & concessions, claims management, doctor fees, accounts receivable, general ledger, etc
• Registration management – booking of appointments, patient registration (over the counter or self-registration) and queue management
• Medication dispensing – automated or manual system for inpatient and outpatient
• Full point-of-sales system for retail pharmacy – Point-of-sales system with cash drawer, LCD display integration, appliance rental, promotions
• Electronic prescription system (e-Order) – integrates with ordering, preparation, dispensing and counselling workflows
• Laboratory pharmacy – intravenous admixture, extemporaneous manufacturing, cytotoxic and Total Parenteral Nutrition (TPN)